Legal
Terms & Policies
EAS | Creative Partners is operated by EYE AM STUDIOS, LLC.
1. Operator Notice
EAS | Creative Partners is operated by EYE AM STUDIOS, LLC. EAS | Creative Partners is shared business infrastructure for photographers, including structured portrait booking and delivery services.
2. Booking Requests
Submitting a booking request through EAS | Creative Partners does not guarantee session availability. All requests are subject to photographer availability and platform review. Sessions are confirmed only after payment is received.
3. Payment Requirement
Payment is required to confirm a portrait session booking. Payment instructions are sent after availability is reviewed. Until payment is received, the session is not officially scheduled.
4. Payment Collection
Client payments are collected by EAS | Creative Partners through the approved payment processor.
5. Cancellation / Reschedule Policy
Clients may request rescheduling subject to photographer availability. Cancellation terms vary by session timing and are communicated at the time of booking confirmation. Late cancellations may forfeit the session retainer.
6. Refund Policy
Refunds are evaluated on a case-by-case basis. If a session cannot be completed due to photographer unavailability, a reschedule or refund may be offered. No-shows and late cancellations may not be eligible for refund.
7. Photographer Partner Relationship
Creative Partners are independent professionals using the EAS | Creative Partners booking and delivery workflow. Unless otherwise stated in writing, Creative Partners are not employees of EYE AM STUDIOS, LLC.
8. Photographer Payouts
Creative Partners may receive payouts by Stripe Connect or an approved manual payout method, including Zelle, Cash App, Venmo, PayPal, bank transfer, or check. Manual payouts are only issued after session completion, delivery approval, and admin payout approval. All payouts must be recorded with payout method, payout amount, payout date, and transaction reference.
9. Delivery Policy
Edited JPG images are delivered to the client through an organized digital gallery or download link. Delivery timelines vary by package and photographer workload. EAS | Creative Partners may review delivery readiness before final client release. Photographer payout may be held until session completion and delivery approval.
10. RAW / Unedited File Policy
Standard portrait sessions include edited JPG images only. RAW or unedited files are not included unless specifically approved in writing.
11. Image Usage / Portfolio Permission
Clients may opt in or out of allowing EAS | Creative Partners or the assigned photographer to use selected session images for portfolio and social media purposes. Usage permissions are collected during the intake process.
12. Client Conduct
Clients are expected to communicate professionally, arrive on time, and follow session preparation guidance. Disruptive or unsafe behavior may result in session termination without refund.
13. Photographer Conduct
Creative Partners are expected to maintain professional communication, meet delivery timelines, and adhere to EAS | Creative Partners quality standards. Partners who repeatedly fail to meet standards may be paused or removed from the platform.
14. Dispute Handling
Disputes regarding sessions, delivery, or payments should be reported to EAS | Creative Partners promptly. EAS | Creative Partners will review the situation and work toward a fair resolution.
15. Limitation of Liability
EYE AM STUDIOS, LLC and EAS | Creative Partners are not liable for indirect, incidental, or consequential damages arising from portrait sessions. Liability is limited to the amount paid for the session.
Privacy
EAS | Creative Partners collects client and partner information necessary to process bookings, applications, and session delivery. Personal information is not sold to third parties. Contact data is used for booking communication and platform operations only.